With the countless number of visitors entering and exiting a hospital everyday, maintaining a safe environment for patients and staff is a daunting, highly complex task. It requires more than a comprehensive compliance management system, it demands a team committed to managing that system without compromise. The 5 Rings Award recognizes those organizations that have created a culture of uncompromising vigilance and awareness, resulting in the safest possible environments for both patients and staff.
We ranked and scored all Reptrax facilities in our system based on the following criteria: The overall volume of site visitors, the level of tolerance for non-compliance, and the level of improvement in compliance score. Communication with staff and visitors on compliance expectations and the overall long-term reputation of the facilities were also factored into the decision making process.
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Out of all the facilities reviewed, the following five facilities rose above the rest, demonstrating an unwavering commitment to safety and security.
The 496-bed academic medical center implemented its vendor credentialing program in 2008. Managed by BMC’s Purchasing Department, the success of this initiative depended on the close working relationship with the Pharmacy to help identify sales reps that may have the wrong type of badge or were calling upon physicians without an appointment.
This 368-bed community hospital launched its vendor credentialing program in 2009. Key to the program’s success has been the cross-departmental involvement of the entire hospital – including its physicians, many of whom work closely with vendors. Ellis Hospital is part of Ellis Medicine, a 438-bed community and teaching healthcare system serving New York’s Capital Region.
In 2008, after a year of creating best practices and educating staff about how vendor credentialing can improve safety and security, this 217-bed community hospital joined the other 21 Intermountain Healthcare hospitals in implementing a system-wide program.
The 627-bed research and academic medical center implemented its vendor credentialing program in 2008 to better meet compliance requirements. In order to make the credentialing process less burdensome for area reps, the hospital coordinated with other hospitals in the region to select a vendor credentialing system to adopt.
Ranked one of the best hospitals in the region by U.S. News & World Report, this academic medical center and level one trauma hospital, with approximately 600 beds, implemented its vendor credentialing program in 2009 to improve the safety of its patients as well as its associates, clinicians and vendors. The combination of utilizing customized compliance reports, ongoing communication with vendors, and the dedication of UC Health staff, have proven instrumental to the program’s success.